Hours

Monday

10:00AM - 8:00PM

Tuesday

10:00AM - 6:00PM

Wednesday

10:00AM - 6:00PM

Thursday

10:00AM - 8:00PM

Friday

Closed

Saturday

12:00PM - 4:00PM

Sunday

Closed

FAQs

What are some of your services?
How do I use the public internet computers?
Can I donate books and materials to the library?
What can I do online in My Account?
Can I request items to be held for me?
Can I volunteer at the library?

  

 What are some of your services?

We offer a variety of services, please call for more information!

Computers

Wireless access

Laptop lending (in-library only)

Children’s literacy computers

Computer classes

Copier/Scanner

The following services are by appointment only

Exam proctoring

TWRA boating Exams

Rosetta Stone software (English, Spanish, and French)

Meeting rooms

Study rooms

 

How do I use the public internet computers

Public Internet computers are available from opening until thirty minutes prior to closing; session time may be limited.

Cardholders with cards in good standing may go directly to the computers and log in.  Visitors may obtain a guest pass at the Reference Desk after providing ID and signing the register.

Cardholders may use the computer for one two hour session daily.  Guests may use the computer for a one hour session daily.  We are happy to issue passes for additional sessions if no one is waiting for a computer.

Everyone must read and agree to the internet policy that appears at the login before using the computer.

Children under the age of 12 must have a parent / guardian supervise them at the computer.

Children ages 12 through 16 must have an Internet permission slip signed by their parent or legal guardian before using the computers.

Information cannot be saved to the hard drive.  Please bring a USB flash drive to save your data.

We charge $.25 per page for black and white copies and computer prints, and $.50 per page for color copies and prints.

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Can I donate books and materials to the library?

The library accepts donations from the community, on behalf of Hendersonville Library Friends. 

The following items are gratefully accepted as long as no restriction is placed upon their use: books (hardcover and paperback), videos (DVD and Blueray, no VHS), audio books and music cds.  We are unable to accept Encyclopedias, textbooks or magazines.

Donated items will be placed in the library collection as needed, used in the Hendersonville Library Friends book sale, or discarded. 

The Friends of the Library gladly accepts monetary donations for specific purchases for the library.  Please see their website for contact information by clicking here hendersonvillelibraryfriends.org/

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What can I do online in My Account?

The Hendersonville Public Library is pleased to offer our patrons the ability to manage their own account through our website. You can view the items you currently have checked out, request a renewal, and view the status of your requested holds. You can search the catalog, create lists, save searches and place holds on items in the catalog.
    
Click My Account under the Home button. In the Library ID field, type the information off the back of your library card. Note the letters HPL or MCUH must be capitalized. Be sure to type zeros for the number zero and not use the letter O.
      
The PIN will be the last four numbers of the phone number we have on your account or the last four digits of your library card, if you have not changed it.
       
Once you have your library ID and PIN, you can create an EZ Log On. This should be a username and password that will be simple for you to remember. We do not have access to your information so if you forget it you will need to log on with your library card and PIN to change it.
         
On the Account Summary page for your library account, you can view the status of items checked out and the dates they are due. You can also renew your items (if they are renewable). Items cannot be renewed if they are on reserve for another person.  You can view the status of your requests and suspend or cancel your requests. The fines tab shows you any fines on your account.
          
You can minimize the account summary information by clicking on the X in the tab to return to the search screen. This will bring you to the catalog. While logged in to your account you can search the catalog, place a request on an item if it is not currently available, save searches and create and edit your lists. Patrons also have the ability to tag an item or submit a review. 

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Can I request items be held for me?

You may request certain items through our online catalog. No one may have more than five active requests at one time.

You will be notified via email or phone when the item is available for pick up.  Please wait until you receive your notification before coming to the library for materials.

The following items are not eligible for reservation:

·         Items from reference collections

·         DVDs and VHS tapes

·         Other restrictions may apply

If an item is already checked out, you will be entered in the waiting list for the item. You will be notified via email or phone when the item is available for pick up.  We will hold the item for up to one week.

You may request an item for pick up even if it is currently available in the library.  You will be notified via email or phone when the item is available for pick up. We will hold the item for up to one week.

Some restrictions apply:

·         We do not guarantee a specific turnaround time between request and pick-up availability. We strive to complete all requests within two library business days (excluding holidays and breaks).

·         In-person library users have priority; you will be entered on the waiting list for the item if it is checked out before your request is processed.

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Can I volunteer at the library?

Volunteers are a vital part of our library and we are always happy to have them. Those desiring to volunteer should fill out a volunteer form with contact information, along with a waiver for volunteer services. We welcome both student and adult volunteers.

Student volunteers must have completed the seventh grade. Students are able to work toward service hours for Beta Club, National Honor Society, Senior Project, for college application purposes, or simply for the joy of being in the library. Most volunteering consists of shelving; however, other duties may be required, as needed. All students must be able to work independently and without assistance after initial training.

Students may volunteer for two-hour intervals and may choose how many days per week or month they need to work. The dates must be agreed upon by the Volunteer Coordinator, Lucretia Brinkley, and posted on the volunteer calendar.

Some of our adult volunteers have been with us for many years and faithfully show up weekly. We invite others to join them. Just as with the students, adult volunteers fill out the volunteer form and waiver, as well as agree upon a time to work that is posted on the volunteer calendar.

For further questions, you may contact Lucretia Brinkley at l.brinkley@hendersonvillelibrary.org or at 824-0656.

Jessica Bilbo, the childrens librarian, will be coordinating the volunteers for the Summer Reading Program.  Teens wishing to volunteer for the Summer Reading Program can come in and fill out an application or Click Here to download and complete the application and turn it in to the library.

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