Kirkus
Copyright © Kirkus Reviews, used with permission.

A blast across the bow of the entire health care industry, which "attends more or less single-mindedly to its own profits."Rosenthal, a senior writer for the New York Times who has a Harvard Medical School degree and served as a physician at New York-Presbyterian Hospital, asserts that the American medical system is sick, having lost its focus on health. In the introduction, her list of "Economic Rules of the Dysfunctional Medical Market" includes such gems as "1. More treatment is always better. Default to the most expensive option," and "10. Prices will rise to whatever the market will bear." She begins by demonstrating how for-profit insurance changed the way hospitals operate and doctors practice medicine and how it has revolutionized the pharmaceutical and medical device industries. Throughout, the author blends extensive research with human interest. A personal horror story, with names and dates, opens each chapter: an individual dies or nearly dies, someone is overtreated, or someone receives a staggering bill for a simple test or procedure. In forthright languageRosenthal uses blunt terms like "crapshoot" and "mess"individual chapters focus in turn on hospitals, physicians, pharmaceuticals, medical devices, testing, and assorted medical business such as billing, coding, and collection agencies. One or more of the 10 "Economic Rules" sums up each presentation, driving home the author's message of a deeply flawed medical-industrial system. Rosenthal then offers advice to patients on how to make the system more responsive and affordable. Beyond that, she details what changes society could and should demand through updates of regulations and laws. Five appendices provide further guidance, including a glossary of terms used in medical billing, sources of information on the internet about doctors, hospitals, procedures, and drugs, and templates for concise and effective protest letters. A scathing denouncement, stronger in portraying the system's problems than in offering pragmatic solutions. Copyright Kirkus Reviews, used with permission.

Book list
From Booklist, Copyright © American Library Association. Used with permission.

*Starred Review* Physicians take the Hippocratic oath to do no harm. But the businessmen running the country's medical industry worry about reaping profits, not about reliably delivering quality results. As a result, the U.S. spends nearly 20 percent of its national budget, $3 trillion, on healthcare. In this in-depth analysis of a malfunctioning system, Rosenthal makes a compelling case against the hospital and pharmaceutical executives behind the money chase, and it's hard to imagine a more educated, credible guide. The daughter of a doctor, Rosenthal holds a degree in biology from Stanford, a master's degree in English from Cambridge, and a medical degree from Harvard, and she writes about health for the New York Times. The patients she interviewed share mind-boggling stories. One tells of a hospital bill for $132,000 for an infusion of an arthritis drug with a wholesale price of $1,200. She builds her case with one damning statistic after another. For example, each year the American Medical Association spends more than $20 million on lobbying and the healthcare industry spends $15 billion on advertising. After laying out the problem, Rosenthal presents solutions both personal and societal in this commanding and necessary call to arms.--Springen, Karen Copyright 2017 Booklist

Publishers Weekly
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Rosenthal, a New York Times senior writer and former physician, provocatively analyzes the U.S. healthcare system and finds that it's "rigged against you," delving into what's gone wrong as well as how Americans can make it right. In the first part of this astounding takedown, Rosenthal unveils with surgical precision the "dysfunctional medical market" that plays by rules that have little to do with patient-centered, evidence-based medical care. In part two she prescribes the rigorous but necessary steps to fix the broken system. Rosenthal chronicles a startling cascade of escalating pressures that steadily drove up medical costs, including the skyrocketing spread of health insurance coverage in the 1940s and '50s, hospitals' adoption of big-business models, and doctors' convoluted payment schemes. "Our healthcare system today treats illness and wellness as just another object of commerce: revenue generation," Rosenthal writes. She also notes that politicians, insurers, hospitals, and doctors have all maneuvered to "undermine" the Affordable Care Act. Her advice for now is starkly simple: we need to question everything, including your choice of doctor, hospital, billing statement, insurance, and the drugs and devices we're prescribed. Given the "false choice of your money or your life," Rosenthal argues, "it's time for us all to take a stand for the latter." (Apr.) © Copyright PWxyz, LLC. All rights reserved.

Library Journal
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The U.S. health-care system isn't just sick, it is diseased, according to Rosenthal, a journalist and former emergency room doctor. The cause goes beyond the usual suspects-insurers, drug and medical device makers, and politicians and regulators. It also includes the noble professions and institutions that made the American medical system honorable. From doctors, nonprofit hospitals, charitable foundations, and advocacy organizations, the American health care system is under attack. "No one player created the mess that is the $3 trillion American medical system in 2017," Rosenthal writes. She traces the history of American medicine and details the ten economic rules of the dysfunctional medical market that led to our runaway health-care costs. Weaving in relevant and powerful personal accounts from real people, Rosenthal peels back the layers of the American disease and demonstrates how easily patients can be unknowingly duped. Narrator Nancy Linari's smooth and balanced voice exudes confidence through the nitty-gritty facts but inspires empathy in the personal stories of individuals struggling with the health-care system. VERDICT Not only relevant; it's a must-read, especially "Part 2: Diagnosis and Treatment: Prescriptions for Taking Back Our Health Care."-Gladys Alcedo, Wallingford, CT © Copyright 2017. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.