CRDL Strategic Plan Update - February of 2013

Why does the library need a strategic plan?


Today's libraries are an active and responsive part of their communities. The Chippewa River District Library's strategic plan is a living and flexible blueprint that speaks to broad community needs. The plan gives the library focus and helps to better utilize the library's limited resources to meet the needs of our community.


The goals listed on this page will continue to guide decisions about developing the library's annual budget and implementing specific projects and initiatives. During the plan, the library will monitor the progress of these goals and make adjustments accordingly.


Priority 1: Connect to the online world


      Priority 1 Goals:

  • Patrons will have fast, free, privacy protected, and safe access to the Internet

  • Parents and children will have a space to connect online together that is safe, educational and fun

  • Teens will have access to new technologies as they become available along with the opportunity to learn, implement, and experiment

  • All residents will have basic compute skills

      Priority 1 Goals Update:

  • With help from a Broadband Technology Opportunity Grant, your CRDL has increased the number of total computer workstations district wide from 95 to 141, including 128 brand new workstations.

  • All CRDL locations now have high speed wireless Internet available for patron use.

  • Internet speeds at all CRDL locations have been increased including a high-speed fiber connection between Veterans Memorial Library and Central Michigan University.

  • A new, larger adult computer lab was added to Veterans Memorial Library in 2010.

  • Renovations at Veterans Memorial Library made for the addition of a family computer lab including 2 Early Literacy Workstations.  Early Literacy Workstations were also added to the four other CRDL locations.  An Early Literacy Workstation is an all-in-one digital learning solution for children ages 2-8 containing over 60 educational software titles in over seven different curricular areas.

  • Inside the CRDL Teen Scene at Veterans Memorial Library there are now more computer workstations designated for teen use, half of which are new MAC's.

  • The number of computer classes available, and the variety of computer classes offered in the new adult computer lab at Veterans Memorial Library have increased to include social media, iPad basics, Powerpoint, Excel, online buying and selling, and even online storage.

  • Technology has been put in place to offer computer classes at the smaller CRDL locations either in person or remotely using software such as Skype.

  • 1-on-1 Computer Training Sessions are now available.  So far, patrons have logged over 200 sessions.

  • To be better able to meet the technological needs of patrons, CRDL staff members undergo continuing training on a number of emerging technologies including social media, multiple mobile platforms, and eReaders.


Priority 2: Lifelong Learning

Priority 3: Stimulate Imagination


      Priority 2 & 3 Goals:

  • Children and teens will have the information and resources they need to explore and develop new and existing areas of interest

  • Adults will have the information and resources they need to explore new areas of interest

  • Everybody will have materials and events to enhance their leisure time and will have the help they need to make choices from among the options

      Priority 2 & 3 Goals Update:

  • Your CRDL continues to make improvements so that patrons can more easily find the materials they want, including:

    • The implementation of a new, easier to search, child friendly Kids Catalog at

    • Improved interior signage to be completed in 2013.

    • A new, easier to search, online catalog to be made available at in 2013.

    • A reorganized website will be launched in 2013 allowing patrons to more intuitively navigate the library website.

    • CRDL will be a Beta Test site for a new Mobile Website and Catalog for use with smart phones and other mobile devices in 2013.

  • More events and activities have been made available at all CRDL locations on varying topics of interest including over 1,200 events in just the last year with over 20,000 patrons attending.

  • Your CRDL is collaborating with, not only professional presenters, but also local groups throughout our community to develop and deliver programs on varying topics of local interest including:

    • Donate Life @ your CRDL - with McLaren Central Michigan Hospital, the Mt. Pleasant Lion's Club, the Red Cross, and Biolife Plasma Services.

    • Discovery Day with the Arts - with the Mt. Pleasant Discovery Museum

    • Various gardening programs with the Master Gardeners of Isabella County.

    • Dinosaurs: Monsters of our Imagination - with Paleontologist PaleoJoe.

    • Live Birds of Prey - with the Wildlife Recovery Association.

  • Your CRDL has decreased the time it takes to get new items cataloged and on the shelf, and continues to make modifications to streamline the process, reducing wait times even more.


Priority 4: Create Young Readers


      Priority 4 Goals:

  • Parents and caregivers will have the resources, information, and programs to help prepare children for school and encourage a lifelong love of reading

      Priority 4 Goals Update:

  • A CRDL Daycare Outreach Program was created in 2011.  Currently, nearly 20 specially trained volunteers are visiting licensed daycare centers throughout the library district delivering individually designed story time events intended to teach and emphasize the different stages in learning vocabulary, and teach and emphasize the different aspects of effectively delivering a story time to parents and caregivers.

  • Emergent literacy training events for parents and caregivers continue to be held at your CRDL including:

    • Jim Gills' Early Literacy Patent/Caregiver Workshop.  In a workshop with child development specialist Jim Gill, he emphasized the many connections between music, play, literacy, and various domains of early childhood development.

    • Gari Stein, author of "The More We Get Together", developer of "Sing With Me" and the "How To Sing and Dance Series", and founder and director of Music for Little Folks, a music school for infants, toddlers, and preschoolers in Ann Arbor Michigan, held educational sessions for parents and caregivers with lots of fun, hands on, easy to learn, interactive activities.

    • CRDL Early Literacy Specialists using the Ready to Read program demonstrated the early literacy practices of talking, singing, reading, writing, and playing, and what parents and caregivers can do in their homes to help develop early literacy skills in children ages 0-5.

    • CRDL will be hosting Prime Time Family Reading Time in the fall of 2013.  Prime Time is designed to help families help their children improve their reading skills by involving the whole family in making reading fun.

    • A Create Young Readers section was created on the website offering early literacy information and resources for parents and caregivers.

    • A YouTube Channel was created, CRDLEarlyLiteracy, which currently demonstrates nearly 60 nursery and baby rhymes and how to use them to interact with your child.  As of February, 2013, the CRDL YouTube Channel had received over 20,000 hits.


Priority 5: Visit a Comfortable Space


      Priority 5 Goals:

  • Patrons will have a safe and welcoming place to read, study, and to meet fellow community members whether in-person or online

      Priority 5 Goals Update:

  • Renovations at Veterans Memorial Library were completed in March of 2010.

  • A new Shepherd Community Library building was opened in July of 2012.

  • Building project plans are moving forward on the Rolland and Fremont Township Libraries.

  • With help from a Broadband Technology Opportunity Grant, each CRDL location was outfitted with new computer furniture.

  • It is easier to join the conversation and stay in touch with your CRDL:


Priority 6: Understand how to Find and Evaluate Information


      Priority 6 Goals:

  • Library patrons will have the skills to effectively find the information they need

      Priority 6 Goals Update

  • Your CRDL has made it easier to get answers to your questions to your questions whether in person, on the phone, or online.

  • More print and online tools are now available for patrons to help themselves including:

    • The Hobbies and Crafts Online Reference Center.

    • The Home Improvement Online Reference Center.

    • Chilton Auto Repair Manuals in print and online.

    • The Legal Forms Library.

    • The Health and Wellness Resource Center

    • Access to websites like and

    • Powerspeak Interactive Language Learning.


The CRDL Strategic Plan

Strategic Plan Update Brochure
PLA Service Responses
CRDL Organizational Chart
Current Demographics - available soon
District Map - available soon
Library Usage - available soon
2012 Survey Highlights - available soon
CRDL Financials
CRDL Locations & Hours

Strategic Plan Archives

Documents and data that was current during the development of the Strategic Plan

CRDL Board President Welcome
Strategic Plan Brochure
CRDL Media Release
CRDL Organizational Chart
Community Committee
Community Demographics
CRDL District Map
CRDL Facts and Figures
CRDL Usage
Online Survey Results
Phone Survey Results
Community SWOT
Community Vision
Top Rated Service Responses